Account
Delete your account
You can start deleting your account from inside the app, or by email. Here is exactly what happens.
From inside the app
Sign in, then go to:
My Account → Settings → Privacy → Data Management → Delete My Account
The button explains what will happen and asks you to confirm. Nothing happens on the first tap.
If you are a member of a band
Your request goes to the band’s admins in the app and by email. They remove you from the band, and you stop having access to it. Songs and setlists you added stay with the band, because they are part of the band’s shared library.
If you are the band’s only admin
Your request asks us to close the whole band account. We confirm with you by email and close it within 30 days, deleting the band’s data except records we are legally required to keep, such as invoices and tax records.
By email
Email support@bandayd.com from the address on your account and ask us to delete it. We will confirm and complete it within 30 days.
Before you go
- Export your songs first if you want to keep them — the app can download your data at any time.
- If you subscribed in the App Store, cancel that subscription in your Apple account settings. Deleting your Bandayd account does not cancel a subscription that Apple bills.
- Plans bought on the web are cancelled when the band account is closed.
More about how we handle your data: Privacy Policy