Help
Support
Quick answers below — and a real person at the other end of the email.
Getting started
- Create your band — or a band of one — free at app.bandayd.com, then add a few songs.
- Invite members from the Members page; they join free from the email.
- Build your first setlist by dragging songs into a set.
Bringing your songs
- Use Import songs on the Songs page: drop an OnSong archive, or paste a chord sheet or link.
- AI turns pasted chord sheets into clean ChordPro charts you can transpose.
- Attach PDFs to a song as its chart.
Stage mode and pedals
- Open a setlist and tap Perform.
- Bluetooth pedals: pair with the device you read from, and use arrow or page up/down mode.
- Auto-scroll follows the song’s length — add the duration on the song for the best result.
Plans and billing
- One plan covers the whole band; members are always free.
- Bought on the web: manage or cancel on the Billing page in the app.
- Bought in the App Store: manage or cancel in your Apple subscriptions.
Your data
- Download your data at any time from the app (CSV or a JSON backup).
- Your songs are stored in ChordPro, an open format.
- Delete your account: see the delete-account page.
Email us
Tell us your band name and what you were trying to do — screenshots help.
Gig tonight and something is wrong? Put “GIG TODAY” in the subject and we will look at it first.